Being in business today is tough. Really tough. But while so many things are getting harder, technology is making it easier than ever to do certain tasks. Integrations between your systems speed everything up allowing you and your team to focus on the tasks that matter to your growth. 

Not sure you want to change? What if we told you workplaces are spending almost 60% of their day on ‘busy work’? From updating accounts, searching for information to switching between apps. And that’s before we’ve got to the cost of human error when transferring information between systems. 

One simple solution: software integrations. 

  • What is an integration?
  • 3 ways integrations can add value to your business.
  • Integrations in action.

What is an integration?

Put simply, an integration connects one piece of software to another. This makes data transfer quicker and more effective (and data doesn’t get lost or inputted into the system incorrectly). 

3 ways integrations add value to your business.

1. Respond to leads faster

It’s a competitive world, and speed to lead is the name of the game. Integrations save your team a significant amount of time as they no longer have to dedicate time to completing repetitive tasks across different systems. Having caller information added to your systems automatically allows you to respond to messages quicker and win more jobs. 

2. Free up your team. 

What could your team be doing if they weren’t manually putting data into your systems? Whether it’s being out on the job or following up faster on new leads, taking out manual work allows your team to focus on higher-value tasks. 

And the benefits don’t stop there – if details come in from a call, having them automatically updated in your job management software means that your team will be able to see it out in the field. As well as getting your team information, it also shows customers that you’re professionals and know information without them repeating themselves.

3. Grows with your business

As you grow, you need processes that can scale easily. 

Integrations streamline your processes and don’t need extra people to manage an increased workload. As your business grows or weather events cause surges in demand, you can easily get information to the right place at the right time. For growing businesses, automating this kind of work also reduces the burden on your team (especially when you need to bring new staff in) and you don’t get an increase in human error as people try to do repetitive work faster.

Integrations in action

Jobber

Job management software, like Jobber, are essential for your business. An integration for Jobber allows you to:

  • Get new lead data from calls directly in as new clients or new quotes.
  • Get instant updates from field techs to create invoices.
  • A customer calling in about an invoice can be added as a note on the account.

Pipedrive 

Customers are at the heart of what you do, so it’s important to build long-lasting relationships with them. 

  • Spend more time with your customers and maximize sales. Pipedrive allows you to create and update deals, leads, customers and more automatically. 

Zapier 

Zapier connects thousands of apps together instantly and easily. Whether you need call data added to your job management platform, a new lead added into your marketing flow, or a new task created in your accounting platform, it happens automatically. 

Good news!

The best part is that AnswerForce supports all these integrations and more! That means that you can create a seamless workflow that motivates your team and impresses your customers. Want to learn more about how AnswerForce integrations can enhance your business? Visit AnswerForce to see every software we can support. But don’t worry if it’s not there, we can work with you to create the integration you need.