Having live chat on your website helps you to answer questions instantly and convert visitors into customers. Setting up live chat on your Wix website is an easy process – get yours live in seven simple steps.
This guide will help you set up live chat through the ‘custom code’ feature in Wix.
Step 1: go to your settings
Open your Wix dashboard and go to site settings.
Step 2: Custom code
Under ‘ADVANCED’ click on the ‘Custom Code’ section.
Step 3: Custom content
Click on the ‘+ Add Custom Code’ button on the top right.
Step 4: Paste in the chat code
Paste the code from your AnswerForce app in the text box.
Step 5: Name your code
Give your code a name – like ‘live chat’ – so you can easily find it if you need to update it in the future.
Step 6: Add code to pages
Select where you want live chat to appear.
- All pages: this will add live chat to every page of your website.
- Specific pages: only add the code to certain pages from a dropdown list.
Under ‘place code in’ select ‘Head’.
Step 7: Make it live!
Click on ‘Apply’ and live chat is live on your website!
Open your website in a new tab and see your live chat in action.