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Bilingual call answering: open the door to new customer opportunities
Small business
Bilingual call answering: open the door to new customer interactions and growth opportunities

A bilingual answering service makes it easier for callers to interact with your business. Bilingual agents listen for information that leads to growth opportunities. Discover how bilingual answering adds value.

Bilingual call answering: open the door to new customer opportunities

Patrice Burnside

June 22, 2020

From customers to analysts, AnswerForce noted for excellence
Small business
From customers to analysts, here's how to find more AnswerForce reviews

Whether you represent a small business, a larger enterprise, or a franchise, we want your call answering experience to be great. Discover how the service excels, in feedback shared by customers and analysts.

From customers to analysts, AnswerForce noted for excellence

Devika Deshpande

June 4, 2020

Discover how after hours call answering works
Small business
Discover how after hours call answering works... from weekends to temporary closures

In an ideal world, when you leave the office, the last thing you should be thinking of is work. Still, niggles may arise: What if I miss an important customer opportunity? After hours call answering ensures you can switch off, while still being 24/7.

Discover how after hours call answering works

Patrice Burnside

May 28, 2020

Manage IT tickets more effectively with the Autotask integration
Small business
Manage IT tickets more effectively with the Autotask integration

The AnswerForce-Autotask integration allows details of calls and web chats — name, job title, contact information, issue description and more — to flow into corresponding data fields inside Autotask. You can then begin triaging and resolving tickets.

Manage IT tickets more effectively with the Autotask integration

Patrice Burnside

May 20, 2020

Enabling more revenue opportunities with 24/7 answering and a phone system mobile app
Small business
Enabling more revenue opportunities with 24/7 answering and a phone system mobile app

Great outcomes can be expected when you provide 24/7 live call answering. The possibilities become even brighter when your team gets instant notifications of customer opportunities, thanks to a simple app.

Enabling more revenue opportunities with 24/7 answering and a phone system mobile app

Patrice Burnside

May 18, 2020

Celebrating incredible virtual receptionists on National Receptionists Day
Small business
Celebrating incredible virtual receptionists on National Receptionists Day

Happy National Receptionists Day! Let's celebrate with some great stories of the extraordinary role played by receptionists in the lives of customers and the livelihood of businesses everywhere.

Celebrating incredible virtual receptionists on National Receptionists Day

Patrice Burnside

May 12, 2020

Survive the chaos of running a business from home, thanks to live answering services
Small business
Survive the chaos of running a business from home, thanks to live answering

You know the story: Playtime is on. It's cute. It's learning. It's... messy. Then, the phone rings. You turn your back for a minute. You probably know what happens next, and that’s why we’re giving 50% off your first month of 24/7 call support.

Survive the chaos of running a business from home, thanks to live answering services

Patrice Burnside

May 7, 2020

The business game plan: 3 strategies to renew your lead gen activity during a recession or quiet period
Small business
The business game plan: 3 strategies to renew lead generation during quiet periods

Now is the ideal time to begin reviewing your customer acquisition game plan. Read on to discover the top three strategies for renewing your lead gen activity during quiet periods, or even in a recession.

The business game plan: 3 strategies to renew your lead gen activity during a recession or quiet period

Jerry Stitzel

May 7, 2020

What is a live virtual receptionist? From customer service to lead capture, we dig deeper
Small business
What is a live virtual receptionist? From customer service to lead capture, we dig deeper

A live virtual receptionist is a real person who helps answer customer calls, book appointments and more. Serving customers 24/7, virtual receptionist teams also make outbound calls to help qualify leads and generate revenue.

What is a live virtual receptionist? From customer service to lead capture, we dig deeper

Devika Deshpande

May 1, 2020