Restoring peace of mind:
real people, available 24/7.

Expanding the reach of Restoration 1.

Restoration 1 franchises throughout the United States have partnered with AnswerForce to
grow their business and provide rapid customer service, 24/7.

16
franchises benefitting from
after hours call support
28,000+
Restoration 1 calls answered
as of April 2023
4,400+
new customer inquiries
received via AnswerForce

Franchise Communications stack

Integrated lead capture and communications.

24/7 Answering Services
Our team of 24/7 customer service experts will ensure that every call will be managed professionally and efficiently.
Personalized Scripting
A team of account managers will work with you to craft a call script that is completely customized for your franchise.
Active Call Patching
Our virtual receptionists will screen your incoming calls and transfer them to the appropriate team contact, in real time.
Lead Capture
We respond to your inbound calls in less than 4 rings to qualify and capture the information you need to make the sale.
Lead Response
We place outbound calls to new contacts from webform submissions or your CRM in less than 5 minutes.
Lead Re-engagement
Just like retargeting, if you have an old list of leads who have shown interest in your business, we can contact and qualify them.

Discover your
growth potential.

Live chat
Capture new leads while engaging with visitors over web chat. The live chat team offers back-up support whenever needed.
Appointment booking
Book new client consultations as soon as someone calls. Keep the focus on building relationships.
Video calls
Power your decision-making with intelligent video conferencing. Get ready to work on those actions!

Optimize workflows with
seamless integrations.

AnswerForce integrates with your favorite apps and software so you can focus on what you
do best — running your franchise. The list below shows just a few options. Integrations are
added regularly and can be enabled based on your requirements. Learn more.