Increase your speed to lead for new inquiries with the AnswerForce + ServiceTitan integration.
AnswerForce + ServiceTitan
How does the integration work?
The ServiceTitan AnswerForce integration connects your service with your software. After your receptionists finish a call, they add all the call info to your AnswerForce account.
The integration then pushes information straight to ServiceTitan. So you won't need to update accounts.
The Trigger
Call answered
Receptionists answer calls and data is pushed to ServiceTitan after call ends.
The Action
Create lead
A new lead is created for new callers in ServiceTitan.
Why integrate with Service Titan?
Boost productivity
Work new leads faster with less manual input. Focus on winning the job.
Less data entry
Manual work leads to errors and eats up time. Leave it to the integration.
Personalize estimates
Have all the details your team needs in ServiceTitan to personalize estimates.
You’re just one click away.
1
Choose your integration
Connect your accounts through the AnswerForce-ServiceTitan Zapier page.
2
Pick your actions
Choose a resulting action from the other app.
3
Choose your data
Select the data you want to send from AnswerForce to ServiceTitan.
What information can I get in ServiceTitan with this integration?
Any information collected in your AnswerForce script can be sent to your ServiceTitan account, including new caller information like phone number, email, and nature of the inquiry.
How does the integration work?
The integration connects AnswerForce with your ServiceTitan account. After taking a call, your virtual receptionists record all the call information in the AnswerForce software and send it to you via email, SMS and the app. With the integration active, that information is also sent to your ServiceTitan CRM, where it appears in the fields you specified when setting up the integration.
Can I customize the information I receive?
Yes. You can designate the fields you want the integration to populate in your ServiceTitan account upon setup.
