24/7 Healthcare
Answering
Services.
The live answering service with a tech stack — included in all plans
- MEDICAL ANSWERING
Supporting Your Practice.
Your practice stays open 24/7/365, while we professionally handle your call flow. Run your clinic without having to worry about missed calls - your business phone will be answered whenever calls arrive, day or night.
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HEALTHCARE SECTOR CLIENT CARE
HIPAA Compliant Answering Service
For Your Practice.
Privacy is of paramount importance in medical call answering. AnswerForce receptionists treat every
call with confidentiality and care.
call with confidentiality and care.
24/7 medical answering service
Patients call medical offices in the time of their need, be it 1 AM or 1 PM. We make sure you're there for your callers when they need you.
Medical appointment services
A live receptionist can schedule appointments with patients during a call. Consultation slots sync with your calendar.
Patient intake support
When receptionist receives details about a booking, the information is sent directly to you. The easiest way to receive is via the AnswerFore app, but you can receive it via SMS or email.
- YOUR HEALTHCARE ANSWERING PROFESSIONAL
Discover Why
Practitioners Trust
AnswerForce.- Average 5-star review rating on Trustpilot
- Recognized as a Top Answering Service by Clutch
- 24/7 answering, every day of the year
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PROFESSIONAL MEDICAL ANSWERING
Live Answering Service For Medical Offices.
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- YOUR HEALTHCARE ANSWERING TEAM
Attend to More Callers
with 24/7 Medical
Answering Service.- Experience of handling more than 50 million calls
- 95% of calls answered in four rings or fewer
- Partnerships with more than 25,000 businesses
Frequently Asked Questions.
- Is AnswerForce HIPAA compliant?
Yes, we are fully HIPAA compliant. All AnswerForce receptionists are trained by industry professionals. Patient information is used only to help book appointments or within messages to your team.
- Some of my patients prefer to use Spanish. Can you support them?
All packages include bilingual answering. So, whether a caller prefers to use Spanish or English, we can offer support. Learn more about bilingual call answering here.
- How much does a medical answering service cost?
Please see our plan options to learn more. We have flexible plans to suit your call volume.
- How quickly will my calls be answered?
We answer 95% of our callers within four rings. We don't want your patients to wait.
- Can I customize my greeting message and call flow pattern?
Yes, AnswerForce receptionists will answer your calls in your company name. They will also follow a call script that you provide.